There was huge uproar at Microsoft’s plans to cut it’s free account storage size, and it’s Camera Roll storage bonus for Windows Phone/Mobile users. Back in November most loyal OneDrive users that had stuck with the service, were appalled that limits were to be cut to 5GB free accounts. The reason, that a few, not all users had abused the service,
Since we started to roll out unlimited cloud storage to Office 365 consumer subscribers, a small number of users backed up numerous PCs and stored entire movie collections and DVR recordings. In some instances, this exceeded 75 TB per user or 14,000 times the average. Instead of focusing on extreme backup scenarios, we want to remain focused on delivering high-value productivity and collaboration experiences that benefit the majority of OneDrive users
Most folks felt a little betrayed, and upended at this reward for their loyalty, and it was well vocalised all over the internet.
In response, there were a few threads that popped up over at Microsoft’s Uservoice forums, and one in particular that, as of today has been answered with a rather satisfactory conclusion.
In November we made a business decision to reduce storage limits for OneDrive. Since then, we’ve heard clearly from our Windows and OneDrive fans about the frustration and disappointment we have caused. We realize the announcement came across as blaming customers for using our product. For this, we are truly sorry and would like to apologize to the community
It is not a reversal of the changes that were earlier stated, it is a workaround to let folks who have used the service not feel like they have been slighted. Good move on Microsoft’s part, but it didn’t have to suffer a user backlash at all. Obviously sweeping decisions in trying to expedite a problem caused much more bad press for the company than they needed… at the time… ever. The main changes are
Office 365 Home, Personal, and University subscriptions will continue to include 1 TB of storage. Any subscriber who received additional storage as part of our unlimited offer will keep it for at least 12 months. For anyone unhappy with the decision to not offer unlimited storage, we will offer a full refund
customers of our free service who have over 5 GB of content and who are directly impacted by the storage change, we will offer one free year of Office 365 Personal, which includes 1 TB of storage. These customers will receive an email with redemption information early next year
Most importantly, if you have free storage that you want to continue using,
For our biggest fans who have been loyal advocates for OneDrive, we are adding a new offer that lets you keep your existing 15 GB of free storage when the changes happen next year. If you also have the 15 GB camera roll bonus, you’ll be able to keep that as well. From now until the end of January, you can sign up to keep your storage at the link below
So hit this link to gain the last quoted offer for existing users. Follow the prompts and you will be OK for the offer.